FAQs

WHO ARE WE? WHY CHOOSE NUAGE?

Nuage Brushes Limited are a New Zealand owned and operated online business supplying high quality, affordable makeup tools. We believe everyone should be able to make the most of their makeup.

What does Nuage (new-arge) mean? Nuage is French and it means 'cloud'. Our products reflect this as they are super soft, and fluffy...like a cloud!

We are different as we specialise in brushes and beauty tools, so you can be assured that we are 100% focused on providing you with the best tools in the industry.

SHIPPING

Shipping is free for all orders over $40. If your order is less than $40, a $4.99 shipping fee will apply (regardless of location). We aim to send out our products within a working day, because we don't want you to miss another day without our brushes!

Unfortunately our products are not currently available to customers outside New Zealand.

RETURNS

All returns can be made by emailing us at info@nuagebrushes.com. From here we will organise a pick up.

We will only refund items that are returned within 30 days and if they are in their original condition. If the reason for return is due to a manufacturing defect we will replace it free of charge.

If you have received or purchased the wrong item please email us at info@nuagebrushes.com and we will organise a replacement.

PAYMENT

PayPal and Credit Card.

WANT A PRODUCT BUT WE DON'T STOCK IT?

No worries! Just email us at info@nuagebrushes.com and we will see if we can get it in. We want to be able to provide the best products for our customers so are happy to help!

WHERE DO WE PLAN TO GO FROM HERE?

Our dream is to one day stock an extensive number of quality makeup brushes so there is something for everyone! We have a few great ideas lined up that include different colour schemes and designs, as well as bags for all of your makeup and tools. Watch this space or follow us on Instagram to keep up to date!

 

Sale

Unavailable

Sold Out